B4 - Telepharmacy: Opportunities to advance patient care

Auditorium 3

Organised by the FIP Social and Administrative Pharmacy Section in collaboration with FIP’s Health and Medicines Information Section


Pamela Heaton, University of Cincinnati, USA and Vaiyapuri Subramaniam, Pharmaceutical Compounding Compliance & Management Consulting, USA


As the healthcare landscape continues to transform, the use of telehealth and telepharmacy technology is a critical component to improve quality, reduce costs and improve patient access to care.  Pharmacists as healthcare providers are able to use telehealth technology to expand access to patient care that permit two-way, real-time interactive communication with patients who are geographically separated. With increasing capability in technology to access and utilize patient health records, pharmacists are positioned to perform traditional pharmacy practice activities remotely by using telepharmacy as an innovative pharmacy approach on the Internet. Telepharmacy provides a unique and innovative way in the delivery of a full service pharmacy operation utilizing pharmacist drug utilization, and patient education counseling at remote or rural sites with the potential of incorporating safe practices as offered in traditional pharmacy practices. Telepharmacy can take many forms. It can be used to communicate highly individualized care addressing the needs of specific patients through the use of telephones or complex telecommunication systems that can ensure community, hospital and clinical pharmacy services in remote locations and medically underserved areas. The use of telepharmacy technology provides opportunities for pharmacy services to reach remote rural communities while satisfying legal and regulatory requirements in the delivery of pharmacist-managed prescription drug services. More recently, many of these systems also address the specific needs of patients with disabilities. Telepharmacy can also be used to facilitate computer-assisted diagnosis or increased availability of research data. Other applications of telemedicine are to self-monitor physiologic functions to empower patients and to notify healthcare providers of the need for early intervention.  Legal and ethical barriers do exist and need to be thoughtfully considered.


  1. Setting the stage in telepharmacy: Changing pharmacy service
    Pamela Heaton, University of Cincinnati, USA
  2. Clinical applications and best practices
  3. Nonclinical applications and best practices
  4. Regulatory and legal considerations in telepharmacy practice
    Vaiyapuri Subramaniam, Pharmaceutical Compounding Compliance & Management Consulting, USA
  5. Application of point of care telecommunications and technology access to clinical information
    Prateek Jain, Biopharma Consulting, India
  6. Conclusion

Learning Objectives

At the end of this session, participants will be able to:

  1. Identify at least 3 new applications of telepharmacy
  2. List at least 2 strategies to successfully implement telepharmacy.
  3. Describe regulatory challenges and processes affecting telepharmacy
  4. Explain strategies to address barriers to implementation of telepharmacy

Type of session: Knowledge-based